Privacy Policy

Last Updated: 30 May 2026 Welcome to Color Heaven. We respect your privacy and are committed to protecting the personal and business information you share with us through our website, contact forms, quotation requests, order inquiries, WhatsApp communication, email, phone calls, and other business communication channels. This Privacy Policy explains how Color Heaven collects, uses, stores, protects, and shares information when you visit or use our website: www.colorheaven.net. By using our website or submitting your information to Color Heaven, you agree to the practices described in this Privacy Policy.

Product Overview

Color Heaven supplies Privacy Policy for plastic manufacturers that need stable processing, dependable dispersion, cost control, and consistent product finish in Bangladesh.

Key Benefits

  • Good dispersion and process stability
  • Consistent shade, opacity, or functional performance
  • Grade selection based on application and machine condition
  • Responsive quotation, sample, and supply support

Applications

  • HDPE and PP film
  • PP woven sack and packaging
  • Injection molding
  • Blow molding
  • Shopping bag and household plastic products
  • Custom color, filler, pigment, and additive requirements

Suitable Polymers

  • HDPE
  • LDPE
  • LLDPE
  • PP
  • PE based applications
  • Selected grades for ABS, PS, and PVC after technical discussion

Packaging & Supply

Packaging size, grade, trial quantity, bulk quantity, and delivery schedule are confirmed by quotation. Share your application, monthly demand, and delivery location for the best recommendation.

Why Choose Color Heaven

Focused on masterbatch, pigment, additive, and plastic raw material supply
Practical guidance for plastic manufacturers in Bangladesh
Clear communication for price, sample, and delivery planning
Support for both regular production and custom requirements

Request Quotation

No fixed public price is shown for this product. Request a quote for grade, quantity, delivery location, and best price.

1.  About Color Heaven

Color Heaven imports and supplies pigments, masterbatch, plastic additives, OBA, TiO₂, carbon black, plastic resin and related industrial raw materials for plastic, paint, printing ink, PVC pipe, footwear, woven bag, packaging and coating industries.

Business Name: Color Heaven
Website: www.colorheaven.net
Address: 101/102 (1st Floor), Horonath Gosh Road, Chawk Bazar, Dhaka-1211, Bangladesh
Email: [email protected]
Mobile: +880 1714 446740

2. Information We Collect

We may collect information from you when you visit our website, fill out a contact form, request a quotation, submit an order inquiry, apply for a job, contact us through WhatsApp, call us, email us, or interact with our online services.

2.1 Personal Information

We may collect the following personal information:

  • Your name
  • Mobile number
  • Email address
  • Address or delivery location
  • WhatsApp number
  • Job application details, if you apply through our website
  • Any information you voluntarily submit through forms, email or messages

2.2 Business Information

As Color Heaven mainly serves business customers, we may also collect business-related information such as:

  • Company name
  • Business type
  • Factory or office address
  • Product application
  • Required product category
  • Monthly requirement or quantity
  • Product specification
  • Sample requirement
  • Delivery location
  • Purchase inquiry details
  • Tax/VAT/trade-related information when necessary for business transactions

2.3 Technical Information

When you visit our website, we may automatically collect limited technical information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visit
  • Referral source
  • Website usage behavior
  • Cookies and similar tracking data

 

3. How We Collect Information

We may collect information through:

  • Contact forms
  • Request quote forms
  • Product inquiry forms
  • Live price or order submission forms
  • Career or job application forms
  • Customer login, employee login or marketer login areas
  • WhatsApp links and chat communication
  • Email communication
  • Phone calls
  • Facebook, LinkedIn or other social media inquiries
  • Cookies, analytics tools and advertising tools
     

4. How We Use Your Information

Color Heaven may use your information for the following purposes:

4.1 Customer Communication

We use your information to:

  • Respond to your inquiries
  • Provide product details
  • Send quotations
  • Confirm product availability
  • Provide sample support
  • Communicate about orders and delivery
  • Follow up on business discussions
  • Provide technical or product recommendation support

4.2 Product Recommendation

We may use your application details, polymer type, required color, dosage target, production issue, monthly quantity and product sample information to suggest suitable pigments, masterbatch, additives or raw materials.

4.3 Order Processing

We may use your information to:

  • Prepare quotations
  • Process purchase orders
  • Confirm delivery details
  • Issue invoices or delivery documents
  • Coordinate with transport, courier or delivery partners
  • Maintain customer records

4.4 Website Improvement

We may use website usage data to:

  • Improve website design and content
  • Improve product pages
  • Understand visitor behavior
  • Fix technical problems
  • Improve website speed and security
  • Make our website more useful for customers

4.5 Marketing and Business Communication

We may use your contact information to send:

  • Product updates
  • Price updates
  • New product information
  • Promotional offers
  • Technical content
  • Business announcements
  • Follow-up messages related to your inquiry

You may request us to stop sending marketing communication at any time.

4.6 Security and Fraud Prevention

We may use your information to:

  • Protect the website from spam, hacking, misuse or unauthorized access
  • Verify business inquiries
  • Monitor suspicious activity
  • Maintain safe operation of our website and admin system
     

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, remember preferences, analyze website traffic and support advertising performance.

Cookies are small files stored on your device when you visit a website. They help the website function properly and provide useful information about how visitors use the site.

Types of cookies we may use:

  • Essential cookies for website functionality
  • Analytics cookies to understand website performance
  • Marketing cookies for advertising and retargeting
  • Preference cookies to remember user choices
  • Security cookies to protect the website

You can disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.
 

6. Analytics and Advertising Tools

Color Heaven may use third-party tools such as Google Analytics, Meta/Facebook Pixel, Google Ads, Facebook Ads, or similar services to understand website traffic, improve advertising and reach relevant business customers.

These tools may collect information such as page visits, device information, browser information, click behavior and interactions with our website or advertisements.

We do not control the privacy practices of third-party platforms. Their use of information is governed by their own privacy policies and terms.
 

7. WhatsApp, Facebook and Social Media Communication

If you contact Color Heaven through WhatsApp, Facebook, LinkedIn or other social media platforms, your information may also be processed according to the privacy policies of those platforms.

We may use your messages and contact details to respond to inquiries, send product information, provide quotations and follow up for business purposes.

Please do not send highly sensitive personal information through public comments or unsecured communication channels.
 

8. Information Sharing

Color Heaven does not sell personal information to third parties.

We may share necessary information only in the following situations:

8.1 Service Providers

We may share limited information with service providers who help us operate our business, such as:

  • Website hosting provider
  • IT support provider
  • Email service provider
  • CRM or business software provider
  • Delivery or transport service provider
  • Payment gateway provider, if online payment is available
  • Marketing or advertising platforms

8.2 Business Operations

We may share necessary information with our employees, sales representatives, accounts team, delivery team or authorized business partners only for legitimate business purposes.

8.3 Legal Requirements

We may disclose information if required by applicable law, court order, government authority, tax authority, law enforcement agency or regulatory requirement.

8.4 Protection of Rights

We may use or disclose information when necessary to protect our business, customers, website, legal rights, property, safety or security.
 

9. Payment Information

If Color Heaven enables online payment in the future, payment details may be processed by third-party payment gateway providers. We do not intend to directly store full debit card, credit card or banking information on our website.

Payment processing will be subject to the terms and privacy policy of the payment service provider.
 

10. Data Storage and Security

We take reasonable technical and organizational steps to protect your information from unauthorized access, loss, misuse, alteration or disclosure.

Security measures may include:

  • Website security monitoring
  • Secure admin access
  • Password protection
  • Access control
  • Regular website maintenance
  • Limited access to customer data
  • Use of trusted hosting and technology providers

However, no online system is 100% secure. We cannot guarantee absolute security of information transmitted through the internet.
 

11. Data Retention

We keep your information only as long as necessary for business, legal, accounting, tax, customer support and operational purposes.

We may retain customer inquiry records, quotation records, order records, communication history and business transaction data for future reference, follow-up, compliance and service improvement.

If information is no longer required, we may delete, archive or anonymize it.
 

12. Your Rights and Choices

Depending on applicable laws and practical circumstances, you may request to:

  • Access your information
  • Correct inaccurate information
  • Update your contact details
  • Request deletion of unnecessary information
  • Stop receiving marketing messages
  • Ask questions about how your information is used

To make a privacy-related request, please contact us at:

Email: [email protected]
Mobile: +880 1714 446740

We may need to verify your identity or business relationship before processing your request.
 

13. Marketing Communication Opt-Out

If you no longer want to receive promotional messages, product updates or marketing communication from Color Heaven, you may contact us and request removal from our marketing list.

Please note that even after opting out of marketing messages, we may still contact you for order, quotation, delivery, payment, support or legal/business communication.

 

14. Third-Party Links

Our website may contain links to third-party websites, social media pages, WhatsApp links, payment gateways or external services.

We are not responsible for the privacy practices, content, security or policies of third-party websites. We encourage you to read their privacy policies before sharing any information.
 

15. Employee, Marketer or Admin Login Areas

If our website includes employee, marketer, accounts or admin login areas, authorized users must keep their login credentials confidential.

Users must not share passwords, misuse customer data, download unauthorized information or access areas they are not permitted to use.

Color Heaven may monitor login activity, access history and system usage for security and operational purposes.

 

16. Career or Job Application Data

If you apply for a job through our website, we may collect your name, mobile number, email, address, CV, experience, education, salary expectation and other application-related information.

We use this information only for recruitment, interview, selection, communication and HR-related purposes.

We may keep candidate information for future job opportunities unless you request deletion.

 

17. Children’s Privacy

Our website and services are intended for business customers and adult users. We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information without proper consent, we will take reasonable steps to delete such information.

 

18. International Data Processing

Some tools, hosting services, analytics providers, advertising platforms or technology service providers used by Color Heaven may process information outside Bangladesh.

By using our website, you understand that your information may be processed through third-party platforms, cloud services or technology systems located in different countries.

 

19. Changes to This Privacy Policy

Color Heaven may update this Privacy Policy from time to time to reflect changes in business practices, website features, technology, legal requirements or operational needs.

The updated version will be posted on this page with a revised “Last Updated” date.

We encourage visitors to review this Privacy Policy periodically.

20. Contact Us

If you have any questions about this Privacy Policy or how Color Heaven handles your information, please contact us:

Color Heaven
101/102 (1st Floor), Horonath Gosh Road, Chawk Bazar, Dhaka-1211, Bangladesh
Email: [email protected]
Mobile: +880 1714 446740
Website: www.colorheaven.net